Vijay Shekhar Sharma breaks silence on why senior-level employees are leaving Paytm?

One97 Communications, the parent company of Paytm, underwent layoffs in June without specifying the number affected, offering outplacement support for transitioning employees. Despite questions about senior-level departures, founder Vijay Shekhar Sharma assured that all is well. Paytm’s sales team decreased by 3,500 to 36,521 personnel due to regulatory impacts from the RBI’s restrictions on Paytm Payments Bank.

Fintech firm One97 Communications, owner of the Paytm brand, laid off an undisclosed number of employees in June and claimed that it was providing outplacement support for their smooth transition.

During an event, Paytm founder Vijay Shekhar Sharma on Saturday when asked why senior-level employees are leaving Paytm, said, “All is well and all is rocking.”

Paytm’s sales employee headcount in the March 2024 quarter dropped by about 3,500 to 36,521 personnel on a quarter-on-quarter basis, mainly due to the impact of the Reserve Bank of India’s ban on services of Paytm Payments Bank.

“The company’s human resource teams are actively collaborating with over 30 companies that are currently hiring, and providing assistance to employees who have opted to share their information, facilitating their immediate outplacement,” the company said last month.

The Reserve Bank of India (RBI) had barred Paytm Payments Bank Limited (PPBL), an associate of Paytm, from accepting deposits, credit transactions, or top-ups in any customer accounts, wallets, and FASTags, keeping in view the interest of customers, including merchants from March 15 onwards.

The company had posted a loss of Rs 167.5 crore in the same period a year ago.

“As part of its FY24 earnings release, One97 Communications stated that it will be pruning its non-core business lines, and will continue its efforts to maintain a leaner organization structure through AI-led interventions. The company has been actively working toward driving profitability, in line with its guidance,” a company statement said earlier.

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IBM Encourages Employees to ‘Raise Your Hand’ for Voluntary Layoffs

In a move characterized as “transformative,” IBM is urging its employees to proactively volunteer for layoffs as the company embarks on another round of global job cuts.

During a recent Q4 earnings call, IBM introduced the term ‘resource action’ to signify its ongoing restructuring efforts. According to reports, the company aims to streamline its operations, particularly targeting positions in Europe.

IBM’s Chief Financial Officer, James Kavanaugh, revealed that the company is striving to achieve a savings goal of $3 billion annually by the end of 2024, representing a substantial increase from its original target.

Reports indicate that a significant portion of the reduction target is focused on Enterprise Operations & Support (EO&S), Q2C missions, and Finance & Operations.

While approximately 50% of the reduction goal will impact staffing levels across Europe, IBM is emphasizing voluntary redundancy over involuntary terminations for employees who wish to remain.

An IBM spokesperson clarified, “In 4Q earnings last month, IBM disclosed a workforce rebalancing charge that would represent a very low single-digit percentage of IBM’s global workforce, and we expect to exit 2024 at roughly the same level of employment as we entered with.”

The spokesperson further explained, “This rebalancing is driven by increases in productivity and our continued push to align our workforce with the skills most in demand among our clients, especially areas such as AI and hybrid cloud.”

The initiative underscores IBM’s commitment to optimizing its workforce while aligning with evolving market demands, particularly in fields like artificial intelligence (AI) and hybrid cloud technology.

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